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Privacy Policy

UK Decor Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.ukdecor.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is required in order to use Our Site.

1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:

“Account”
means an account required to access and/or use certain areas and features of Our Site;

“Cookie”
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and

“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

  1. Information About Us
    Our Site is owned and operated by UK Decor Ltd, registered in England under company number 08253403. VAT number: GB 186 0337 04. Registered/postal address: 4 Berkeley Close, Potters Bar EN6 2LG. Phone number: 07500 411 111
    Email address: office@ukdecor.co.uk
  2. How Do I Contact You?
    To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details: Email address: office@ukdecor.co.uk
  3. What Does This Policy Cover? This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
  1. What Is Personal Data? Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
  2. What Are My Rights?
    Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
    1. a)  The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 3.b)  The right to access the personal data we hold about you. Part 12 will tell you how to do this.c)  The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 3 to find out more.d)  The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 3 to find out more.e)  The right to restrict (i.e. prevent) the processing of your personal data.f)  The right to object to us using your personal data for a particular purpose or purposes.g)  The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.h)  The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.i)  Rights relating to automated decision-making and profiling.
    For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 3. It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 3.

7. What Data Do You Collect and how long is it kept?

Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the tables below.

Type of Data We May Collect and WhyHow Long We Keep It
Identity Information (name). Why – registering you on Our siteNo fixed period.
Contact information (address, email, phone). Why – supplying you with information.No fixed period.
Business information (business name). Why – registering you on Our site.No fixed period.
Payment information (card/bank details). Why – enabling purchasing.Not collected by UK Decor Ltd.
Profile information (login details, orders). Why – providing and managing your account.No fixed period.
Technical information (IP address, operating system, browser). Why – administering Our site.No fixed period.

With your permission or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone or text message with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

Third Parties whose content appears on Our Site may use third-party Cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

  1. How and Where Do You Store or Transfer My Personal Data?
    We may store some of your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
  2. Do You Share My Personal Data? If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.
  3. How Can I Control My Personal Data?
    1. 10.1  In addition to your rights under the Data Protection Legislation, when you submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and/or at the point of providing your details and by managing your Account).
    2. 10.2  You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
  4. Can I Withhold Information? You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
  5. How Can I Access My Personal Data? If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email address shown in Part 3. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

13. How Do You Use Cookies?

Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our products and services. By using Our Site you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for functionality. In addition, Our Site uses analytics services provided by Google, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use Our Site.

The following first-party, third-party and analytic cookies may be placed on your device:

CookieDurationPurpose
devicePixelRatioBrowser default (1 year)Used to make the site responsive to the visitor’s screen size.
wordpress_test_cookieSessionTests that the browser accepts cookies.
_ga2 yearsGoogle Analytics – Used to distinguish users.
_gat_<property-id>1 minuteGoogle Analytics – Used to throttle request rate.
_gid24 hoursGoogle Analytics – Used to distinguish users.
tk_ai24 hoursJetpack – Stores the unique identifier for the publisher to enable Jetpack to collect data.
tk_lr1 yearJetpack – Stores the unique identifier for the publisher to enable Jetpack to collect data.
tk_or5 yearsJetpack – Stores the unique identifier for the
wp-settings-{user_id}1 yearUsed to persist a user’s wp-admin configuration.
wporg_logged_in wporg_sec14 days if you select “Remember Me” when logging in. Otherwise, Session.Used to check whether the current visitor is a logged-in WordPress.org user.
wporg_locale1 yearUsed to persist a user’s locale configuration.
woocommerce_cart_hashsessionHelps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cartsessionHelps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_2 daysContains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewedsessionPowers the Recent Viewed
Products widget.
store_notice[notice id]sessionAllows customers to dismiss the Store Notice.

14. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 04/04/2023.

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